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Return and Exchange Policy
RETURN POLICYWere you not completely satisfied with your purchase? Not to worry! We want to make sure you are happy so we offer a simple return policy. All you need to know is:
We do accept exchanges at Ruze Shoes. However, due to the inventory changing every day we cannot guarantee that your same shoe will be available in a different size. We do suggest filling out 2 other models on the Exchange/Return Form that you wish to exchange for in case your first choice is not available. In the situation where we do not have your choice of shoes to exchange, we will offer you a full refund.
HOW TO MAKE A RETURN OR EXCHANGE
Print and fill out the Return/Exchange Form:
Include the Return/Exchange Form and the shoes in their original manufacturer shoe box in a shipping carton; you can use the one we sent you. Address your package to:
ATTN: Returns Department
5436 Arrow Hwy
Montclair, CA 91763